Khadim Auto Store Return & Replacement Policy
Risk-free purchasing with our 7-day verified fitment & transit protection guarantee.
7-Day Transit Damage & Fitment Warranty
- We provide a 7-day warranty from the date of package delivery.
- If a side mirror, bumper, or headlight is damaged in transit or does not fit your verified car chassis, we provide an immediate free replacement.
- Parts must remain uninstalled and in original condition with unclipped wires and clean connectors.
- Simply send photos of the part and packaging on WhatsApp to 0333 4723220 with your Order ID.
How the Exchange Process Works
- Step 1: Contact our customer care on WhatsApp (0333 4723220) within 7 days of delivery.
- Step 2: Provide clear photos or a short video showing the fitment issue or transit defect.
- Step 3: Our technicians verify the issue against factory specifications.
- Step 4: We dispatch the correct replacement part immediately or issue an IBFT bank refund.
Conditions for Eligibility
- Headlight and taillight lenses must be free of road scratches or broken mounting tabs from forceful installation.
- Side mirror wiring harnesses, plugs, and motorized actuators must be unmodified.
- Bumpers must not be drilled, painted, or altered prior to verification.
- Original packaging box and protective foam must be retained for return shipping.
What is Not Eligible for Return
- Parts damaged due to incorrect DIY installation or electrical short-circuits caused by improper wiring.
- Items returned after the 7-day warranty window has elapsed.
- Bumpers that have already been painted by a third-party bodyshop.
Refunds & Bank Transfer (IBFT)
- If a replacement unit is unavailable in stock, we issue a 100% direct bank refund via online IBFT to your Meezan, HBL, or digital bank account.
- Refunds are processed within 24 to 48 hours of item receipt and inspection at our Montgomery Road Lahore counter.
Have an Exchange or Return Request?
Message our support team directly on WhatsApp with your Order ID and photos: 0333 4723220